All made to measure pieces are non refundable as they will be created with your specifications in mind. If you change your mind about the purchase you have 24h to ask for a refund, before the raw matter is cut to your proportions.
All one of a kind ready to wear products may be returned within 3 days from the date of receipt at your own cost as long as the product is unworn and in perfect condition. Sale items are final purchases and can not be returned.
All refunds will be issued based upon the original form of payment.
We do not cover return costs. Also no cost will be covered should the products go missing during the return shipping. We advise you to send all items back with a transport company that provides an insured track & trace service.
We will check all returned products and reimburse your payment excluding shipping cost and customs charges.
All goods must be returned in original condition with its original package and with a copy of your filled out return slip.
We are unable to accept returned items which: show signs of use or are damaged as a result of wear and tear or return transport. If they seem used or worn we reserve the right to refuse the return. We can not accept garments where the tag has been taken off.
We want you to love your purchase, so feel free to contact us with any questions you have before or after ordering. We will be happy to help.
Contact firstname.lastname@example.org for additional information.